Privacy Policy
Brookmill Centre is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit brookmillcentre.com or contact us through our website.
1. Who We Are
Brookmill Centre
Website: brookmillcentre.com
Email: brookmillcentre@gmail.com
Brookmill Centre is the data controller responsible for your personal information.
2. What Information We Collect
We may collect and process the following personal information:
Name
Email address
Information submitted via contact forms
Any details you choose to include when enquiring about our services
We do not intentionally collect sensitive medical data through our website forms.
3. How We Use Your Information
We use your information to:
Respond to enquiries submitted through our contact forms
Provide information about our services
Communicate with parents, guardians, or referrers
Improve our website and services
Your data will only be used for the purpose it was collected and will not be used for unsolicited marketing.
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent: When you submit a contact form
Legitimate interest: To respond to enquiries and manage communications
You may withdraw your consent at any time by contacting us.
5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Personal data is stored securely and only accessed when necessary.
6. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties.
Your information may only be shared where required by law or to protect our legal rights.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
You may request deletion of your data at any time.
8. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing
Request data portability
To exercise any of these rights, please contact us at brookmillcentre@gmail.com.
9. Cookies
Our website may use essential cookies to ensure it functions correctly. These cookies do not collect personally identifiable information.
Further details about cookies can be provided upon request.
10. External Links
Our website may contain links to external websites. Brookmill Centre is not responsible for the privacy practices or content of those sites.
11. Children’s Privacy
Our website is intended for parents, guardians, and professionals. We do not knowingly collect personal data directly from children through our website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via our website contact form or by email:
